Help
| For Supplier | For Buyer |
Here is the help center of MadeInChina.com. This page gives you a tour of this site's organization and explains how to use those functions and features it provides. If you still have any question when using MadeInChina.com, please contact us and we will reply as soon as possible.
There are two types of registered membership: Supplier and Buyer:
All our website users could use the sourcing tools to search for products, suppliers and selling leads, as well as browse business news, trade shows, etc. You can also use ‘contact now’ to inquiry about the product and selling leads. But only the registered members can use the functions of My Office. There are some differences between different registered memberships in My Office:
Menu |
Supplier |
Buyer |
|
Message Center |
Y |
Y |
|
Manage Account |
Company Profile | Y |
Y |
| News & Shows | Y |
N |
|
| Honors | Y |
N |
|
| Member Profile | Y |
Y |
|
| Change Password | Y |
Y |
|
| Trading Tools | Products | Y |
N |
| Buying Leads | Y |
Y |
|
| Selling Leads | Y |
N |
|
| Groups | Y |
Y |
|
| Trade Alerts | Y |
Y |
|
Feedback |
Y |
Y |
|
| View my showroom | Y |
Y |
|
Y: available ; N: unavailable
Take following steps to be a member of our website:
1.Click 'Join Now' to begin registration.
2.Select the role you want to be. As a buyer, you should also select your country/territory. But as a supplier, your country is China as default.
3.Different role, different register information
Register as a Supplier
This interface is in Chinese. You just need to complete the registration form and submit. Then you can use these functions in My Office, such as Products, Selling Leads, etc. But these information you post will not be displayed on our website until your register information has been approved.
Register as a Buyer
On our website, users from the entire world except China can only register as buyer. After you complete the following registration form and submit, the registration is successfully completed. As a buyer you can search for products, selling leads, suppliers, and also contact the suppliers to inquiry on the products which you are interested in. You can also post buying leads on our website to attract suppliers' attention. Then you can get selling leads matching your criteria easily.
Tip: For security reasons, Member ID and Country/Territory cannot be changed after registration. see the demo
1.Click'Sign in' on the search bar.
2.Enter your user name, password and security code.
3.Click 'Sign In' button.
If you forget your password, please click 'Forgot my password?' to retrieve your password. Enter your username and security code, and then we will send you an e-mail to your registered email box. You may click the URL to change your password in My Office.
Search for products, selling leads, or suppliers
To find products, selling leads, or suppliers, you can either use the search box, or browse the product categories. You can also refine your search criteria to get more accurate results by the following tips:
Browse Categories
Search for products by browsing our
categories. There are 3 category levels at most. Click either category to open Category
page, and then select sub-category to find products listed within that sub-category. You can also click the 'Selling leads' tab or 'Supplier' tab on the search box to view selling leads or suppliers within the sub-category.
Search results
There are some tips when you browse the search result and its details:
Sponsor Results are paid listings provided by MadeInChina Sponsored Search that appear on MadeInChina Search results pages and within selected Directory categories. This program uses a performance-based model in which businesses bid for enhanced placement in search results on terms that are relevant to their business, and pay on a per-click basis.
You'll see Sponsor Results only when they're relevant to the specific search terms you used. For example, if you search for "cellular phones," you'll see Sponsor Results for web sites that provide information about or sell cellular phones.
The MadeInChina Search results page and selected Directory categories separate Sponsor Results from all the other results on the page so you can tell them apart.
The Resources channel is a real-time information platform where our website users find current and essential information referring to international trade, such as china and international news, industry updates, tradeshows, etc. It includes:
My Office is an online business center for our website users to send and receive messages, manage company profile and products, and also trading leads. The main sections and their functions are:
The main sections and their functions are:
Message Center is a mutual communication space for madeinchina.com members sending or receiving messages. As a registered Supplier, you also can receive 'Contact now' messages here. In other words, it is just as your regular E-mail box. The main sections and their functions are:
In Inbox you can:
Tips:
1. Input keywords referring to the subject into the search box, and click 'Search' button to search for the message you need.
2. Click the drop-down box to view the message in this folder.
3. The icon 
indicates that the sender is not in your contact list, but you can click the icon to add this contact information into your address book.
4. The icon
means is read, while the icon
means is unread.
Here you can manage your sent messages.
Trash is automatically emptied every two months.
All the contact information is in Address Book. Here you can:
The main sections and their functions are:
To add a sender to block list, you can move the sender to block list in inbox, or add the sender information in 'Block List Manage'. You also can release blocked sender by unblocking the selected sender here.
Manage Account is an information managing center for members to add and edit your company and personal profile. We genuinely suggest you completing all your company details to reinforce your online presence and credibility. The main sections and their functions are:
There are some differences between different types of member in 'Manage Account'. View details in 'Membership types'.
Please complete the form with accurate and detailed information to ensure that your potential customers could get more complete information. Here are some tips:
Here you can manage your news and shows by the following instructions:
to edit the rejected news and submit again.All the functions in 'Shows' are the same as 'News'.
Here you can manage your honors by the following instructions:
Here are some tips in 'add new certificates and honors':
Types of certificates and honors submitted:
1.Management system certification, such as ISO9000, ISO14000, OHSAS18000, HACCP, and etc.
2.Management admission series, such as Organization Code, health license, Trademark license, State Tax license, Local Tax license, Environment Protection license, and etc.
3.International trade series, such as Import & Export Enterprise Qualification Certificate, and etc.
4.Product certificate series, such as Testing Report both home and abroad (3C, UL, CE, GS etc), Product Admission license, Green Product certificate, Certificate for Product Exemption from Quality Surveillance Inspection by State.
5.Letters patent
6.Enterprise honors, such as Credit Level Certificate of Bank, Certificate of Keep Contract and Credit, Honor of Consumers' Association, Industry Credit Level.
Steps to submit a certificate or other honor:
1.Enter the necessary information, such as certificate name, No., issued organization and etc.
2.Select the type of certificates or honors from the drop-down box.
3.Upload the certificates or honors photo.
4.Submit, and wait for our validation.
Make sure the item with an asterisk is completed.
Member Profile is the information center for members to manage their register information, such as Name, register Email, etc.
Trading tools is trading leads release center for registered members to post their products, selling leads, and buying leads. Besides, registered members also could subscribe trade alerts about new products, selling leads and suppliers. Then this information you post will be displayed in your showroom after validated by our operating team. The main sections and their functions are:
As a registered supplier, you can manage your products and groups displayed in your showroom. Here you can :
Add products by following steps:
1.Click 'Post a new product' button.
2.Complete the fields in the form. Make sure the items marked with star are not null, and submit a picture of your product.
3.Preview the product, or submit directly.
Your post products will be through approval process to ensure the content of the products. But the process will be completed within 24 hours, and only the approved products will be available to display in your showroom.
Rank your products by following steps:
1.Select a product group.
2.Enter the display order into the blank.
3.Click 'Rearrange'.
Only approved products whose display status is on will be displayed in your showroom. So you can change the products display status to decide if you want to display them. Select the products, and click 'Display' to display it, or click 'Hide' to change their status into off.
Buying leads is where suppliers and buyer directly post their buying trade offers. It can contain product information, availability, timelines, etc. Here you can:
'Buying leads' is similar as 'Products', including add, edit, and rank. And also you can post unlimited buying leads.
Selling leads is where suppliers directly post selling trade offers. It is different from 'Products' in a sense that it is more direct and active selling offers unlike 'Products' where sellers just post them online. It can contain product information, availability, timelines, etc. Here you can:
'Selling leads' is similar as 'Products', including add and edit selling leads, rank selling leads, etc.
Tips:
Here you can manage your groups of products, selling leads and buying leads.
You may add 20 groups at most in every group management, and also change their display order in your showroom.
Trade Alerts let you set and receive email alerts for specific criteria. You define the search condition for the alert, and Trade Alert emails you the updated products or companies you are looking for.
Add trade alert:
1.Click 'Add trade alerts' button.
2.Enter your search keywords
3.Refine other search criteria, such as Frequency, Content Type, etc.
4.Submit.
You may add 5 trade alerts at most. If you want to cancel the subscription, just delete the trade alert.
Feedback is a help center for members to complain, suggest, question, and etc. In addition, you can review your released feedback. If you have not been a registered member of our website, you could click 'Comment' on search bar to make a complaint or question.
Take the following steps to make a complaint or ask a question:
1.Select one type of feedback.
2.Enter subject and content, also URL if possible.
3.Submit and wait for our response.
Additionally, you can also review and manage your released feedback in My Feedback List. The icon
indicates responded, while the icon
means pending. The pending items can be withdrawn, but responded items could only be deleted. Click the subject, and view the feedback detail and its response status.
After your register information has been validated by our operating team, we will allocate a showroom space for displaying your company, products, selling leads, etc. You can click 'View my showroom' button to view your showroom directly. But buyer only could see their buying leads in their showroom.
My List is just like a shopping cart in which you can put your interested products and companies. Here you can send all your 'contact now' messages to these companies at the same time, instead of sending them to each one at a time. You can also compare products or companies.
While exploring on our site, you can select your interested products and companies, and add them in 'My List'. But if you have not logged in, your items will only remain until you close your explorer. After you have logged in, the products or companies you put in My List will remain until you delete them. You can add 100 products or companies at most.
For some security reason, product and company update may not be synchronous. If the supplier deletes his products, or the supplier is forbidden by our website, the products or company information could not be added to 'My List', and the products or companies which you have added to 'My List' will disappear. And if the supplier changes his products information, your items in 'My List' will be changed either.
Showroom is an online display stage for registered suppliers to display their company, products, trade leads, and also news and honors. It is composed of About us, Products, Trade leads, and Honors & News.
View company profile, such as main product or service, OEM service, contact information, etc.
Here you can:
Here you can:
Browse company news, trade shows, and honors.
There are three zones for you to do 'Contact now':
1. In search list after you have found items by using the search box.
2. In 'My List' where you have added your interested products and companies.
3. In suppliers' showroom where you can browse products of your concerned company.
Contact now just by following steps:
1. Select your interested products or companies, and click 'Contact Now'. If you wish to contact the company of the showroom, just click 'Contact Now' button beside the button of 'Add to Company List' under company name.
2. All these suppliers you selecte are listed on the 'Contact Now' form as recipients.
3. Complete the fields in the form. If you are registered and logged on, your contact form will be automatically pre-completed with your company and contact information.
4. Click Send.
Tips:
1.You can contact 10 items once at most.
2.As a registered supplier, you can receive your 'contact now' message both in your inbox and e-mail.
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